You have reached the Americas service portal. IT requests are now fielded by Global IT.

You can request support by either using the Self-Service Portal, submitting an email which will create a ticket, or by calling one of the following numbers based upon your market.

Phone Number:
  • Region/U.S.: 646-693-8831
  • Canada: 647-956-0192
  • Panama: +507-833-9421
  • Mexico: +52-55-4163-9077
  • Emerging Markets: Please use U.S. number until further advised.
  • Self-Service Portal: https://pandora.service-now.com/sp

    Email: it-servicedesk@pandora.net