Connect to a Network Shared Drive - Remote Users

Joseph Knight -

Connecting to network shared drives from remote locations is only possible after connecting to the VPN. The network shared drives will not display if you are not connected to the Pandora Network.

Remote users are required to follow the process below to access network shared drives:

  1. Connect to the VPN.
    -
    Click here to access the article on how to connect to the VPN.

  2. Open Windows Explorer:

    Windows 7
    - Click START
    - Click Computer

    Windows 8.1
    - Right-click the Folder icon in the Task Bar
    - Select File Explorer


  3. Double click on the required network drive to access the contents

Note: The drive may appear with a red ‘X’ through it. Double click on it anyway to access the contents.

 

If you experience problems with accessing network drives from a remote location, please report the issue to the NAM Help Desk using one of the contact methods below:

Create a ticket - Click HERE
Send an e-mail - Click HERE
Call 410-309-0200 and ask to be transferred to the Help Desk

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