Connect to the VPN

TJ Taurisano -

 

Connecting to the VPN is required to access some network resources (e.g. X:\ and S:\ network drives) and to receive important computer updates that are required to enhance security features and improve overall performance.

Regularly connecting to the VPN will also ensure that your computer receives the most recent and relevant Windows Updates to ensure compliance on internal and external networks.

Please follow the steps below to connect to the VPN:

Open the Cisco VPN client:

If you are using Windows 7:
Open the Start Menu and select All Programs
Click the Cisco AnyConnect Secure Mobility Client located in the Cisco folder.

If you are using Windows 8:
Press the Windows Key on your keyboard and type Cisco in the search field.
Within the search results, click on Cisco AnyConnect Secure Mobility Client

  1. On the Cisco AnyConnect Secure Mobility Client dialog box, enter usvpn2.PANDORA.net in the server field.


  2. In the Username field, enter your Windows username

  3. In the Password field, enter your current Windows password.


  4. A second dialog box will appear. You will receive a text message on your registered cell phone with the code that should be entered in this box.


  5. The VPN dialogue box next to the time (usually in the lower right-hand corner of the screen) on the desktop will indicate a successful connection.


How to know you are connected? Attempt to open a network drive.

Note: Even if network drives appear with a red X, double-click to open them. If you are connected to the VPN, they will open.


If you experience problems with connecting to the VPN, please report the issue to the NAM Help Desk using one of the contact methods below:

Create a ticket - Click HERE
Send an e-mail - Click HERE
Call 410-309-0200 and ask to be transferred to the Help Desk

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