When a Cloud account displays the following message, please follow the procedure below:
"Sorry, an error occurred while processing your request. Please try again or contact PANDORA IT if the problem persists."
- Log onto the Cloud and go to SHOP>CART.
- If the following message pops up, click OK.
- Click Empty Cart.
- Log out and log back into the account and verify that the account has been restored.
If you experience any problems with the procedure above, please report the issue to the NAM Help Desk using one of the contact methods below: